Critical Success Factors of Knowledge Management System in Vietnam
نویسنده
چکیده
Knowledge management plays a very important role in business operation, especially in the efficient exploitation of information or knowledge resources through technology. Technology provides the basic tools for implementing and improving the efficiency of knowledge management activities within an enterprise. To understand the relative influence of various factors in improving knowledge management systems, this study used data from 92 Vietnamese enterprises having knowledge management systems. The study identified a number of important factors directly affecting the success of knowledge management system in Vietnam enterprises. Based on the results of this study, the authors gave several recommendations for Vietnam enterprises in the development and application of knowledge management systems, and suggested future studies.
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